1. Introduction
This Privacy Policy explains how Mennta E-Learning ("Mennta", "we", "us", or "our") collects, uses, stores, protects and discloses information when you use the Mennta website, mobile application, educational services and related features.
By using Mennta, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain consent before processing the relevant information.
2. Information We Collect
Depending on the features you use, Mennta may collect the following categories of information:
| Category | Examples | Purpose |
|---|---|---|
| Account & identity | Name, mobile number, email address, class, board, school and related profile information. | Account creation, authentication, student profile and learning access. |
| Learning information | Courses, lessons, quiz attempts, scores, progress, ranks and performance information. | Deliver educational services, assessments, analytics and personalised learning features. |
| Device & technical information | App/device identifiers, session information, operating-system and technical information where used by the application. | Authentication, security, session management, troubleshooting and preventing misuse. |
| Payment information | Transaction, order and payment status information associated with purchases. | Processing and verifying course purchases and subscriptions. |
| Communications | Messages, support enquiries and information you provide when contacting us. | Customer support and service communications. |
We do not intentionally collect information that is not necessary for the educational or operational purpose for which it is requested.
3. How We Use Information
We may use information to:
- Create and manage user accounts.
- Authenticate users and maintain secure sessions.
- Provide courses, lessons, quizzes and learning content.
- Track academic progress and generate performance reports.
- Process and verify course purchases and subscriptions.
- Provide technical and customer support.
- Detect, prevent and investigate fraud, abuse and security incidents.
- Improve the reliability, performance and functionality of Mennta.
- Communicate important service, account and policy updates.
- Comply with applicable legal and regulatory obligations.
4. Sharing & Disclosure
Mennta does not sell personal information. We may share information only when reasonably necessary to provide the service, protect users, operate our systems or comply with law.
Service Providers
We may use trusted technology and service providers for functions such as authentication, cloud storage, application infrastructure, analytics, payments, communications and security. These providers may process information only as necessary to provide their services to Mennta and must be handled in accordance with applicable requirements.
Legal Requirements
We may disclose information when required by applicable law, regulation, legal process or valid governmental request, or when reasonably necessary to protect the rights, safety and security of Mennta, our users or others.
Business Transfers
If Mennta is involved in a merger, acquisition, restructuring or sale of assets, information may be transferred as part of that transaction subject to applicable law and appropriate privacy protections.
5. Data Security
We use reasonable technical and organisational safeguards designed to protect information against unauthorised access, alteration, disclosure or destruction.
Where information is transmitted through our online services, we use appropriate secure transmission mechanisms such as HTTPS/TLS where supported.
No method of transmission or storage is completely secure. We therefore cannot guarantee absolute security, but we continuously work to improve the security of our systems.
6. Data Retention & Account Deletion
We retain information for as long as reasonably necessary to provide the requested services, maintain legitimate business and educational records, resolve disputes, enforce agreements, prevent abuse and satisfy legal obligations.
Requesting Account Deletion
Users may request deletion of their Mennta account and associated personal information by contacting:
Please include the registered mobile number or email address associated with the account so that we can identify the relevant account. We may request reasonable verification before processing a deletion request.
Subject to applicable legal, security and legitimate record-keeping requirements, we will delete or anonymise information that is no longer required.
7. Children & Student Privacy
Mennta provides educational services that may be used by school-age students. We take the privacy and safety of children particularly seriously.
Where a user is a child or is below the applicable age of digital consent, use of Mennta should occur with the involvement and/or consent of a parent or legal guardian where required by applicable law.
We collect only information reasonably necessary for educational functionality, account management, authentication, safety and service delivery.
Parents or legal guardians who have questions about a child's information, or who wish to request access, correction or deletion, may contact us at support@mennta.in .
8. Your Privacy Rights
Depending on applicable law, users may have rights relating to their personal information, including rights to:
- Request access to personal information we hold.
- Request correction of inaccurate information.
- Request deletion of eligible information.
- Withdraw consent where processing is based on consent.
- Raise a question or complaint about our privacy practices.
Requests can be submitted to support@mennta.in .
9. Cookies & Similar Technologies
Our website may use cookies or similar technologies to keep the website functional, remember preferences, improve performance and understand how users interact with our services.
You can control or restrict cookies through your browser settings. Disabling certain cookies may affect website functionality.
Mobile applications may use device or application technologies that perform functions similar to cookies, such as maintaining sessions and remembering application state.
10. Third-Party Services
Mennta may integrate third-party services to provide authentication, hosting, cloud infrastructure, payment processing, communications, analytics, video/content delivery or other functionality.
Examples may include Google/Firebase services and payment providers used by Mennta. The specific services and SDKs included in the Android application may change over time.
Third-party providers may process information under their own privacy policies and contractual obligations. Users should review the applicable third-party privacy notices where appropriate.
11. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, legal requirements or data practices change.
The latest version will be published on this page with an updated effective date. Where required by law, we will provide additional notice or obtain consent for material changes.
12. Contact Us
If you have questions, concerns, requests or complaints about this Privacy Policy or the handling of your information, please contact Mennta:
Mennta E-Learning
B-17 Supertech Ecovillage, Greater Noida
Email:
support@mennta.in
General enquiries:
info@mennta.in